This will help you focus your users before they get started. ![]() Onboard brand new users with full-screen guides before they are introduced to your app.In multi-step lightboxes, let the visuals illustrate your intention.Although this isn't a restriction, we recommend it as a best practice to stay within an attention span without losing your user's interest or overwhelming your users. We recommend building a Guide with a maximum of 5 steps.Test the entire guide by selecting 'Test full Guide with Activation' - this requires you to 'activate' the guide by the activation criteria to test the tour.įrequently Asked Questions What are the best-practices to keep in mind while building a multi-step Guide?.The step will be shown on your device allowing you to fine-tune the visual design. View Step Design Only the current step will be shown, not the full flow.Always test your tour on your device before publishing. See more details on tooltip guides in this article.ĥ. If the tooltip has a visual backdrop, and the target element is exposed above the backdrop, then the tour will advance when the user taps on the target element (tapping anywhere else on the screen will do nothing).If the tooltip does not include a backdrop, once the user clicks on the application's screen, the tooltip will close and advance to the next step.Including a button with a 'Next step' action.You can control the backdrop's settings under the Container Design tab.ĥ. From SDK 2.3.3 and up - each Tooltip step includes by default a visual backdrop that blocks the end-user from interacting with the application. For a lightbox, you can add a button with a ' Next Step' action to advance to the next step / ' Previous Step' to go back. Selecting Go to Step will allow you to define a specific step to go to.Ī tooltip step will automatically go to the next step if such exists.Ĥ. Open the ' View Steps' drawer to " + add step"ģ. ![]() Edit/Create a guide in the Visual DesignerĢ. RequirementsĪfter the Pendo Mobile SDK is installed, Pendo users will need one of the two following permissions to build a Guide in the Visual Design Studio:ġ. You can mix and match lightbox and tooltip steps to create the exact tour that fits your app. Our recommended way to onboard new users is via a contextual Tour, highlighting important features in your app upon first use: ![]() Once you build and deploy your multi-step Guide, you can go to the Guide Details page to see a detailed, at-a-glance view of how users are interacting with your Guide and steps. Important: Supported on SDK version 2.3.3 + OverviewĬreate a Multi-Step mobile Guide for onboarding new users or introducing a new feature set.
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